Storing Documents, Information, and Files

Before beginning to discuss the individual steps of your end-of-life plan, it is important to consider where you will be keeping the details. Everything about your life that needs to be attended to after your death must be securely and safely stored so it will be there when your trustee, executor, beneficiaries, or other agents need it. So, whether it is physical documents or digital files, it has to be in a place where everything is together, readily accessible, and can remain secure and safe. Finally, organize the information so it is easily understood and can be used effectively.

While all this will certainly make your life easier when managing your assets, it is also a way to make sure your designated agents know where to find this information and how to access it. You can even give them duplicates or backups. 

Storage Options

The old-fashioned way

Although we are trending toward a paperless society, a lot of your life is probably on paper. Storing paper documents, personal information, such as birth certificates, marriage certificates, Social Security cards, and military records, receipts and bills, and other files requires a lot of space and keeping them organized is a major undertaking. Not only that, paper is easier to misplace, hard to keep secure and accessible at the same time, and could even be a fire hazard. Nevertheless, we all have a paper trail that needs storage.

If you own a business, you may also have paper files that the executor or next owner will need access to. So, no matter what you are going to pass on, the major issues are what to keep, how to store and organize it, who to store it with, and who has access to it.

Another consideration is how many places should you keep copies of these documents. A home fire may destroy your documents or broken pipe flood the room with them. It’s extra work to keep two sets of documents, but it could make a difference.

Physical storage options and what to store

The best way to assure security and safety is in a safe or strongbox at home or safety deposit box in a bank (only if someone else has access to it as well). Obviously, some of you have more documents or paper files than will fit in these locations, so you will need to choose the most important ones that will be needed to settle your estate after you pass away. These should include your last will and testament or living trust document with any attachments, other legal documents, real estate records, and contracts. You may also want to keep the original copies of your Healthcare Proxy and Advanced Care Directive/Living Will in the same location.

You may want to keep the rest of your files in a locked file cabinet where they can stay organized, but easily accessible. These are some of the other papers you will need to keep and for how long.

  • Tax returns should also be kept until the estate is settled, although tax return documentation, such as W2 forms, only needs to be kept for six years.
  • Canceled checks, bank deposit slips, bank statements need only be kept for seven years
  • Home improvement records and investment records should be kept during ownership and for seven years after they are sold.
  • Keep the last pay stub of your previous job and the last pay stub of the year for your current job.
  • Keep all mortgage payment checks (statements), student loan payments, car loan payment stubs, until they are paid off.

You do not need to keep:

  • credit card statements over three years old
  • past insurance statements
  • old utility bills, except the most recent bill from your previous address
  • recently paid bills (statements), once you have other documentation that they’ve been paid

Business files may include:

  • deeds for property owned by your business
  • inventories, assets, and financial records
  • accounts registered to your business
  • mailing lists, newsletter subscription lists, or email lists containing your company’s clients
  • client information, including customer history
  • vendor information of companies your business deals with
  • any other contracts, such as landscaping, repairmen, or snow removal

Where to keep them

The bulk of your less important files and documents can probably be stored at home or your place of business, but fires and other disasters are always a hazard. If you own a large, heavy fireproof/waterproof safe secured to the structure of your building you are probably OK keeping the original documents in your home. If not, you may want to consider other options such as:

  • your attorney’s office 
    • May be convenient if you want to change your will or trust.
    • The Revised Uniform Fiduciary Access to Digital Assets Act gives the attorney the right to access your digital assets if it doesn’t compromise your privacy.
    • Other problems may occur, such as you may not be able to maintain the relationship, your lawyer retires, their law firm dissolves, or one of you moves.
  • local probate court or county clerk
    • It is hard to change a will that is only in that location.
    • The will would not be available if you move.
  • with you executor, possibly in a sealed envelope to avoid easy access
  • a bank in a safety deposit box
    • This is only recommended if someone else, such as your executor, can access it if you cannot.
    • If not, it may be secured after your death and require a court order to open it
    • Make sure the bank will continue to allow access to your executor after your death.

How to organize your information

Although this will require a lot of effort and time to set up, it will save you and everyone else involved even more time in the long run. Basically, you should set up your own filing system for storing important papers in a filing cabinet, or drawer or expanding file folder if there is not a huge volume.

Once in place, a well organized filing system only requires a minimal amount of effort to maintain. And the time saved when you need to find this information is enormous. For example, quickly finding the supporting documents when applying for Medicaid or Veterans Benefits can avoid additional delay in the application process and the resulting delay in getting the benefits.

The first step is to decide on what categories would best fit your paperwork and way of thinking. Next, label folders or sections with these categories and place them in your chosen filing area. Categories that are typically used include:  

  • Automobiles
  • Bank Accounts
  • Credit Cards
  • Insurance (may be divided into types such as, Health, Life, or Property)
  • Medical Information
  • Mortgage
  • Personal
  • Retirement
  • Taxes
  • Utilities.  

Add as many as you need to suit your needs. You may also want to have copies of your Healthcare Proxy and Advanced Care Directive/Living Will in your files in their own labeled file.

You will need to choose different categories for your business, such as:

  • Accounts Received
  • Client Information
  • Contractor Information
  • Contracts
  • Billing
  • Employees
  • Insurance Policies
  • Inventory
  • Mailing Lists
  • Property Deeds
  • Taxes
  • Vendors.

Few of us are capable of filing as we go, so your filing system needs a “To Be Filed” section. This is for information/documents you will not file right away, but don’t want to misplace. Try to get into a routine for filling those papers in their appropriate file. It might be when you are paying bills or any other interval you choose.

Maintenance also includes cleaning up your records as needed. As you learned above, not all paperwork needs to be kept forever. So, to avoid unnecessary clutter, keep your records updated and condensed by getting rid of outdated files. There may be obvious times, such as when you file your taxes, when you can replace this years with the tax form from 8 years ago.

Digital storage

We are increasingly relying on digital access and storage to manage our lives. It’s important for everyone involved in your estate to accept this and be knowledgeable about digital assets and how to manage them. As you begin to organize this digital information remember the many locations it could be and how much there can be. You could be looking for:

  • digital files dispersed in cyberspace on your iCloud or Google Drive account
  • files, programs, music, photos, videos, and browsing history on your computer’s hard drive and tablet
  • apps, call and email history, music, photos and videos, location data, and other contents on your smartphone
  • files and programs on removable media, such as a thumb or flash drives or other external hard drives
  • music, playlists, or data on digital music players
  • books or files on e-readers
  • photos or videos on digital cameras

Physical storage devices, such as hard drives or smartphones can be damaged, so you might want to back up files in other locations or print them out. You may also want to back up data stored in the cloud to a local computer or storage device in case you lose internet access.

And, while it’s difficult enough for you to keep track of and manage these digital assets, imagine someone coming in after your death to sort it all out. It would be a great benefit for them if you would accumulate and organize all this information before that. 

  • While it may take days for you to do this, it could take months for your executor and family to sort it all out if you don’t. It would help if your executor was technically savvy.
  • There may be software or an app for that appropriate to your situation. It can include the type and location of all of your digital assets and documents, any account numbers, usernames and passwords necessary.
  • You can also buy online services, called Digital Archives, that will do this while you are alive.
  • A low tech option, called a Digital Assets Memorandum is also available. It is simply a document that lists all of your digital assets and their location.

Documents To Organize And Share. everplans website. Accessed:August 12, 2019.Haman E. Where Should I Keep My Last Will (and other documents). legalzoom website. Accessed: August 5, 2019.Organizing and Keeping Files. Hurley Elder Care Law website. Published: May 6, 2019. Accessed: August 14, 2019.Morrow S. Where to Store a Last Will. legalzoom website. Accessed: August 13, 2019.State-specific Digital Estate Planning Laws. everplans website. Accessed: August 16, 2019The Safest And Most Practical Places To Store Your Will. everplans website. Accessed: August 14, 2019.

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